Services Provided by Camden House
Safe, Confidential Shelter: Camden House provides safe, confidential shelter for clients on a 24 hour a day, 7 day a week basis. The shelter provides 24-hour coverage with staff and volunteers who have completed the required training.
24 Hour Crisis Line/Crisis Intervention: 24 hour crisis intervention is available to all callers and residents. Safety planning, emotional support, information and referral services are available. Other services include: Exploring options, discussion of effect of violence on adults and children, as well as emergency sheltering.
Service planning/Case Management: The case manager makes face to face contact with the victim to develop or update a written case plan for the victim, including short and long term goals. The case manager meets weekly with the victim to see if the goals are being met. The case managers also work with the different agencies in order for the victims to be able to meet their goals to maintain a violence free life style.
Safety Planning: The case managers provide a safety plan, either face to face or by telephone with the victim, in order to develop or update a safety plan.
Structured Children’s Activities: The case manager completes a children intake form with the parent and then spends time talking to each child. Counseling services are offered to the parent and arrangements are made if the parent requests such services. Continuing education arrangements will be made for the children. The case manager arranges for any school supplies and clothing. Structured activities for the children are held at support group. They are educated about domestic violence in order to help stop the cycle of abuse, as well as taught problem solving skills designed to take better care of themselves and to be safe.
Individual and Group counseling: Individual Counseling – The case manager provides individual counseling and support by telephone contact or face to face.
Group Counseling – The support group facilitator provides group counseling. These structured and facilitated groups are at least once a week. These groups help the victims to identify any problems and communicate with other victims that are dealing with the same type of issues. Any victim that calls the crisis lines is provided with the information about the support groups meetings.
Legal Advocacy: Camden House provides this service by filing Temporary Protective Orders, Stalking orders and providing assistance with filling out Victim Compensation. The legal advocate also accompanies the victim to court.
Medical Advocacy: If the victim has medical needs, the case manager makes the necessary referrals for the victim and will also make phone calls for the victims needs. If the client does not have any insurance and needs prescriptions filled, we provide them with financial assistance.
Social Service Advocacy: The case manager assists the victim in obtaining services from community social service agencies.
Financial advocacy/means of support: The victim makes face to face contact or calls to request financial assistance. Monies are provided by state and local funding to assist the clients. The request could be for utility deposits, rent, car insurance, food, clothing, car payments, cab fare, toiletries, or other necessities for the client’s situation.
Household establishment services: When requested, we provide assistance to victims in establishing new permanent residences. The extent of assistance provided may depend upon resources available in the community. We advocate on their behalf by calling affordable housing that is located in the community or possibly outside of the community.
Transportation: When a victim needs transportation to the shelter, work, appointments etc. a cab is called and the victim is transported.
Follow up: Follow up services are offered to each victim as a part of the exit procedure of the outreach program. At minimum a safety plan is created. The outreach advocate telephones the victim to see if they have any needs or concerns. Once a client has exited our system, an advocate will follow up with the client at four weeks, three months, six months and one year.
TANF assessments: The TANF assessor assists the victims in accessing TANF benefits, including completing TANF assessments and advocating for benefits. Once the assessment is completed the assessor communicates with the DFACS worker.
Parenting support/education: Parenting support/education is provided as needed for parents through a written agreement with a referral agency.
Community Outreach and awareness: We provide family violence education and prevention programs and information to the community. The agency maintains linkages with community agencies and individuals for the provision of required services and trains community agencies and individuals to further the goal of creating a community environment that is sensitive and responsive to the needs of family violence victims and their children. Operational agreements regarding the provision of services are established with these community agencies and
Please call 912 882 7858 for more specific information on how we can help you!